Last Updated: May 2026

1. Commitment to Quality of Care

As a licensed psychologist & psychotherapist in Romania, my practice is strictly governed by the ethical codes, professional standards, and regulations set forth by the Colegiul Psihologilor din România (Romanian Board of Psychologists). I am committed to providing the highest quality of evidence-based psychological care and maintaining complete transparency regarding my services and fees.

If you have any concerns, questions, or complaints regarding the services provided, I highly encourage you to address them directly with me first. Open communication is a vital part of the therapeutic process, and I am committed to resolving any misunderstandings amicably.

2. Consumer Protection (ANPC)

In accordance with Romanian legislation, you have specific rights as a consumer. The Autoritatea Națională pentru Protecția Consumatorilor (ANPC) is the governmental body responsible for consumer protection in Romania.

ANPC Contact Information

Consumers Contact: +4021 9551 (normal rate number, for any European network)

Official Website: To access the official website of the National Authority for Consumer Protection, please visit the link below:

Visit anpc.ro

3. Professional Disputes

Please note that complaints regarding strictly clinical or ethical psychological practices (e.g., breaches of confidentiality, professional misconduct) fall under the jurisdiction of the Colegiul Psihologilor din România. For matters pertaining to commercial aspects (e.g., billing, clear display of fees), the ANPC holds jurisdiction.